Haven Bay Logo

Visiting update during Covid-19 Pandemic

by Haven Bay : 25 August 2021

Click Here to fill out the Covid-19 Visitors Questionnaire


Visitors are limited to 2 per resident at a time. Visiting takes place 7 days per week. Because each visit must be risk assessed, we ask that visits take place between 9.30am-4pm. The Covid-19 questionnaire is now available via the above link and can be completed via your phone or computer. Residents who are not vaccinated should be informed of the specific risk to them of seeing additional people in the absence of vaccination.


Organised outings including appointments for residents by car should generally be risk assessed, weighing up with necessity versus the risks. In each case, an individual risk assessment is completed and overseen by the Person in Charge in order to eliminate any identified risk.

Visiting by the Resident to another house

If the resident is absent for less than 12 hours and in the absence of any reported unintended exposure there is generally no requirement for the resident to restrict movement to their room on their return.


Where the resident has been away for more than 12 hours (typically an overnight stay), the resident need not be asked to restrict movement to their room on their return from an overnight stay unless (a) they are known to have been in contact with a person who has travelled to any of the “Designated States for Mandatory Quarantine” (see www.gov.ie) in the 14 days prior to the contact (b) are known to have been in contact with a person suspected or known to have symptoms of COVID-19.


  • In recent weeks, an increasing number of residents and staff in Nursing Homes have been testing positive for COVID-19, with a small number of centres unfortunately experiencing very large outbreaks of the infection. With this in mind, we ask that ALL visitors wear masks for the duration of their visit.
  • Visitors to Haven Bay will be asked to provide proof of their Covid 19 vaccination certificate and photographic identification.
  • Mask wearing is not required for outdoor visits. Visitors are asked to maintain a distance of 1 metre throughout an outdoor visit.
  • Unvaccinated visitors are required to maintain 2m distance from the resident at all times and continue to wear a mask.
  • We require that prospective visitors undertake to co-operate fully with measures required to ensure that visiting represents the lowest possible risk to all residents and staff. This includes completing a questionnaire, temperature check, time limitations, booking in advance.
  • We limit visiting to times when visiting can be effectively supported by available staff and to apply strict limits on the number of visitors that can be accommodated at any one time.
  • We may be obliged to refuse entry to a prospective visitor if the person is unwilling or unable to comply with reasonable measures to protect all residents and staff or if the person has not complied with reasonable measures during a previous visit.
  • Visitors who should be restricting their movements or in quarantine are only permitted in exceptional circumstances approved by the Director of Care/ Designee.
  • Public Health guidance regarding international travel applies to these visits and you should refer to www.gov.ie for details.
  • The resident’s right to decline a visitor shall be respected.

Personal Responsibility:

Visitors must accept personal responsibility with respect to the risk that they may inadvertently be exposed to infection during the visit and that their safety depends in a large measure on their behaviour during the visit. Equally, visitors may unknowingly pass Covid-19 onto residents.

Please note:

  • Remote visiting (phone and video calls) is available.
  • All visits (remote, window or in designated visiting areas) should be booked with the Administration team between 10am-4pm Monday to Friday.
  • We DO really appreciate your understanding of our efforts to reduce the risk of infection with Covid-19 and balancing the wellbeing of residents, families and friends.



“The staff were so respectful and gave 110% to both Mum and ourselves”

“The staff always most accommodating”

“always helpful and courteous”

“I was ever so grateful to the doctors, staff and particularly Yvonne for their patience..."

“She was cared for in Haven Bay as one would treat a relative”

COVID19 Update

This is our latest update regarding the current COVID19 situation.