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Visiting update during Covid-19 Pandemic

by Haven Bay : 11 January 2022

Click Here to fill out the Covid-19 Visitors Questionnaire


  • We are currently facilitating two booked window visits per resident per week. This will take place on each floor. We recognise that national visiting guidelines have been reissued from 10.1.22, however the risk posed by visiting indoors at the moment is significant. We will continue to review visiting and will be in touch when visiting indoors is re-introduced.

Personal Responsibility:

Visitors must accept personal responsibility with respect to the risk that they may inadvertently be exposed to infection during the visit and that their safety depends in a large measure on their behaviour during the visit. Equally, visitors may unknowingly pass Covid-19 onto residents.

Please note:

  • Remote visiting (phone and video calls) is available.
  • All visits (remote, window or in designated visiting areas) should be booked with the Administration team between 10am-4pm Monday to Friday.
  • We DO really appreciate your understanding of our efforts to reduce the risk of infection with Covid-19 and balancing the wellbeing of residents, families and friends.



“The staff were so respectful and gave 110% to both Mum and ourselves”

“The staff always most accommodating”

“always helpful and courteous”

“I was ever so grateful to the doctors, staff and particularly Yvonne for their patience..."

“She was cared for in Haven Bay as one would treat a relative”

COVID19 Update

This is our latest update regarding the current COVID19 situation.